• More than 11,000 customersÔÇôranging from independent consultants to large corporationsÔÇôuse WebEx online services to decrease the cost and increase the effectiveness of meetings, presentations, conferences, support, and training
• Input from WebEx has enriched the book with actual examples and case studies of how individuals, small businesses, and large corporations are making use of the WebEx services

From the Back Cover

Meet, train, sell, and support from anywhere!

Close deals faster, train employees,and provide remote support ÔÇö all via the Web!

What if you gave a meeting . . . and everybody came! Create your own dynamic online business center for sales, marketing, training, and support using WebEx's Web-based meeting applications. This fun and easy guide shows you how to enrich your collaboration with customers, colleagues, and partners like never before!

Discover how to

• Create a multimedia meeting experience from your browser
• Schedule meetings, invite participants, and share presentations
• Control software on your attendee?s desktop
• Remotely solve customer problems
• Train globally via the Web

About the Author

Nancy Stevenson has written over 50 books on computer, business, and Internet topics, including e-commerce and wireless technology. She holds a Certificate in Distance Learning Design from the University of Washington.